Privacy Policy

This Privacy Policy describes how personal information is collected, used, and shared when you visit or make purchases from www.maceratingflo.com (the “Site”), Guangzhou Luoketansi Trading Co., Ltd.(the “Company”).

Personal Information We Collect

When you visit the Site, we (Guangzhou Luoketansi Trading Co., Ltd.) automatically collect certain information about your device, such as your web browser, IP address, time zone, and information about cookies installed on your device. In addition, when a user visits the Site, it collects information about the individual web pages or products they visit, the website or search term that referred to the Site, and the interaction with the Site. This automatically collected information is referred to as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that reside on your device or computer and often contain an anonymous, unique identifier. For more information about cookies and how to disable them, please visit https://www.maceratingflo.com.
  • “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Moreover, when you make a purchase or attempt to make a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. This information is referred to as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use this Order Information to communicate with you, screen your orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information. For example, we use WooCommerce to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].